Services

The following services are the most popular with our third sector clients.

  • Member/Customer Surveys
  • Focus Groups
  • Ideas Cafes
  • Feedback Fora
  • Longitudinal 'Journey' Studies
  • Full Strategic Reviews
  • Staff Surveys
  • Mystery Shopping
  • Trustee Reviews
  • Community Impact Monitoring
  • Brand Testing
  • Market Segmentation
  • Marketing ROI

To see how we support these services, please review our Toolbox.

Approach

Extensive experience in this area has shown us that third sector projects require a slightly different research approach.

Third sector organisations often have highly diverse and complex relationships with their stakeholders. Understanding those relationships is the first step to a successful outcome. After all, if you're a representative body it would be counter-productive to rely on traditional commercial research focussed on identifying your most 'profitable' sector if it is to the detriment of the wider community.

Value

Our clients range from large multi-national corporations to small students' unions. We're focused on delivering quality high-impact research that is affordable to all.

Once your team have experienced exactly how empowering good research can be, you'll wonder how you ever managed without it!

Many of our clients come to realise the full potential of research after seeing the results of a one-off project, such as a strategic review.

Many go on to become 'retained' clients for whom we plan, manage and execute annual programs of research. They benefit significantly from even lower fee levels, continuous support and advice, and an ongoing relationship based on trust and proven delivery.

Student Specialists

Whether you are a University looking to understand your applicants' motivations, a Students' Union seeking to serve your members more effectively, or a business wanting to market your product to an increasingly diverse and sophisticated student market, we have the specialist tools, methodologies and experience to deliver the clear insight you need to make decisions with confidence.

Our experience has taught us a great deal about working with students - one of the most diverse and complex population groups in the UK. We've developed innovative proprietary technologies, established new research models and honed our techniques to maximise the value of our contact with students and deliver better results to our clients.

To demonstrate our long-term commitment to building knowledge and expertise in the student sector, Red Brick Research founded and continues to run the National Student Housing Survey - an open project working with hundreds of Universities and Colleges across the UK to help improve student housing standards and welfare. For more information visit http://www.nshs.co.uk/.

Testimonials

"We've always understood the need for better research, but keeping costs down is also vital. In-house research checks some of the boxes but it's time-consuming, tends to be ad-hoc and too often fails to deliver any real insight.

The power of your work has really changed the Union's attitude to research so that we're now asking ourselves 'Can we afford NOT to do it?'"

- Laura Hacker
  Coventry University Students' Union